To prevent defects from occurring in the first place, DMG MORI continues to focus on the durable design of its spindles. The installation and removal of spindles is also significantly easier thanks to cartridge technology, which considerably speeds up repair by experienced DMG MORI technicians. A spindle availability of 96 percent enables express shipment within 24 hours. The warranty on exchange spindles is twelve months. The offer includes spindles for the entire DMG MORI machine range. The use of reconditioned exchange spindles ensures a saving of 30 percent compared to buying new. In order to reduce machine downtime to a minimum in the event of spindle damage, DMG MORI guarantees fast and uncomplicated service at best price. All master data and functions from my DMG MORI are automatically available in WERKBLiQ.ĭMG MORI underlines its high-quality standard with a 36-month warranty on all MASTER spindles – without hour limitation. As a result, WERKBLiQ can be used to optimize all internal as well as external service and maintenance processes for the entire (heterogeneous) machine park. my DMG MORI and WERKBLiQ have been developed according to the same logic.
#Dmg mori careers trial#
With the free use of my DMG MORI, customers receive access to a 30-day trial of WERKBLiQ. All commercial and technical documents are stored in my DMG MORI. Even spare parts orders can be tracked to the minute. Meanwhile, the "Tracking & Tracing" function ensures transparency across all service processes and procedures. Specified service requests with optionally attached photos or videos are sent directly to the right DMG MORI service expert.
#Dmg mori careers Pc#
Service requests can be started via my DMG MORI at the push of a button using an interactive request form on the PC or the smartphone. Since EMO 2019, over 25,000 customers have already been using the digital service. The use of the my DMG MORI online service portal enables faster help and absolute transparency in the event of service – and free of charge. Since EMO 2019, more than 25,000 customers are already using the free my DMG MORI online service portal As a result, the machine tool manufacturer significantly increases its service availability, which has a consistently positive effect on the productivity of its customers. For many years, DMG MORI has therefore focused on targeted measures that continuously improve service in the long term – both in real and digital terms. Because the maximum availability of machine tools is absolutely crucial for manufacturing companies.
Service has always been considered a particularly sensitive issue. The range is rounded off by a fast spindle service that reduces machine downtimes to a minimum. At special counters, DMG MORI will highlight, among other things, the free online service portal my DMG MORI, as well as products and services such as the DIGITAL MANUFACTURING PACKAGE, NETservice and spindle exchange. These include, among others, solutions for production planning, tool management and NC programming including simulation, as well as for supporting skilled workers in everyday processes and workflows.
Today, the portfolio includes both customer-oriented offerings for connectivity and interoperability up to the IIoT platform as well as digital products and services. In the digital transformation of industrial digitalization, DMG MORI acts as a strong and reliable pioneer for its customers.
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